Shipping Policy for ParaEdge
Last Updated: 12/12/23
Thank you for choosing ParaEdge. This shipping policy outlines the terms and conditions regarding the shipment of physical products purchased from us.
1. Shipping Destinations
We currently ship to addresses within India as per the service request. If your location is not included in this list, please contact us at info@parasecure.com to inquire about alternative shipping options.
2. Processing Time
Orders are typically processed and shipped within 10 business days from the date of purchase. Processing times may vary based on the availability of the product and other factors.
3. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 10 business days.
- Expedited Shipping: Estimated delivery within 4 business days.
4. Shipping Costs
Shipping costs are calculated based on the weight of the product and the destination. The shipping cost will be displayed at the checkout before you confirm your order.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.
6. Customs and Import Taxes
Customers are responsible for any customs and import taxes that may apply to their order. We are not responsible for delays due to customs processes.
7. Lost or Damaged Shipments
In the event that your shipment is lost or damaged during transit, please contact our customer support at info@parasecure.com as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement product.
8. Returns and Refunds
For information on returns and refunds related to shipments, please refer to our policy.
9. Contact Information
If you have any questions or concerns about our shipping policy, please contact us at info@parasecure.com.